We plan your IT We protect it We keep it performing

Next Cyber is an Australian managed IT and cyber security partner. One team runs your service desk, your security operations and your technology roadmap — and answers for all three.

24/7 service desk Sydney, Brisbane & Canberra Essential Eight aligned Security cleared personnel Australian owned & staffed
Four colleagues reviewing documents together in a meeting room
The problem

Most breaches are not clever. They are unattended

The incidents that actually take Australian businesses offline are rarely novel. An unpatched server. A mailbox rule nobody noticed. A backup that had been failing quietly for eleven weeks. A contractor's laptop that was never enrolled.

None of that is a technology problem. It is an attention problem — and attention is what gets lost when your IT is split across a break-fix provider, a security vendor, a cloud reseller and whoever set up your phones.

We take the whole thing. One team, one agreement, one accountable point of contact for everything from a stuck printer to a confirmed intrusion.

  • Every asset inventoried, patched and reported on — no exceptions list you never see.
  • Security controls mapped to the ASD Essential Eight, with monthly evidence.
  • Backups restored on a schedule, not trusted on faith.
  • One escalation path, staffed in Australian hours and after them.
The standard

We measure security the way the ACSC does

The Essential Eight is the benchmark Australian regulators, insurers and tender panels actually reference. We assess against it, we report against it, and we tell you what each level costs before you commit.

Application control — maturity level 2 of 3
Patch applications — maturity level 3 of 3
Configure Microsoft Office macro settings — maturity level 2 of 3
User application hardening — maturity level 2 of 3
Restrict administrative privileges — maturity level 2 of 3
Patch operating systems — maturity level 3 of 3
Multi-factor authentication — maturity level 3 of 3
Regular backups — maturity level 3 of 3

ML1 Resists commodity attacks ML2 Resists targeted, funded attackers ML3 Resists adaptive, persistent attackers

Illustrative target state for a 240-seat professional services client after a twelve-month uplift. Your baseline assessment reports your real position, strategy by strategy.

24/7

Monitoring, triage and response — including public holidays

15 min

Response target for a Priority 1 incident, written into the agreement

3

Offices — Sydney, Brisbane and Canberra, with engineers on the ground

100%

Australian owned, Australian staffed, data held onshore

How we work

Assess. Plan. Protect. Perform

Four stages, in order, because you cannot protect what you have not counted and you cannot budget for what you have not planned.

  1. Assess

    Two weeks. We inventory every asset, identity, licence and control, test your backups, and score you against the Essential Eight. You get a written position — yours to keep, whether or not you engage us.

  2. Plan

    We turn the findings into a costed, sequenced roadmap: what to fix now, what to fund this financial year, what can wait, and what it will cost either way.

  3. Protect

    Transition and uplift. Controls deployed, devices enrolled, identities hardened, documentation written. Run in parallel with your incumbent until the cutover is clean.

  4. Perform

    Steady state. Service desk, monitoring, patching and reporting, with a quarterly review where we show you the numbers and revise the roadmap.

Who we work with

Eighteen industries. The same four failures

We are not a single-vertical specialist. What our clients share is an obligation they cannot delegate — to a regulator, an insurer, a client's risk team, or the people whose records they hold.

  • Professional servicesLegal, accounting, advisory and consulting
  • Health & allied healthGeneral practice, dental, specialist and clinic
  • Aged care & disabilityResidential, home care and NDIS providers
  • Construction & tradesBuilders, subcontractors and project managers
  • Engineering & architectureCAD, BIM and drawing-heavy practices
  • Government & councilsLocal government and agencies with E8 obligations
  • Not-for-profit & communityCharities, peak bodies and member organisations
  • Education & trainingIndependent schools, RTOs and early learning
  • Financial servicesBrokers, planners, funds and insurance
  • Manufacturing & industrialProduction floors and the IT/OT boundary
  • Transport & logisticsFleet, warehousing and rugged field devices
  • Wholesale & distributionERP and EDI links into trading partners
  • Retail & hospitalityMulti-site POS, seasonal staff and card obligations
  • Real estate & propertyAgencies, strata and property management
  • Mining, energy & resourcesRemote sites, contractors and critical infrastructure
  • Agriculture & agribusinessRural connectivity and seasonal workforces
  • Media, marketing & creativeLarge files and freelancers on short engagements
  • Sport, clubs & recreationLicensed venues, member data and volunteer boards

What we see in each, and what we do about it

Technology partners

We are vendor-aligned, not vendor-owned. Every recommendation names the alternative we did not pick and says why.

Microsoft
CrowdStrike
Palo Alto Networks
Sophos
Proofpoint
Cisco Meraki
Ivanti
Jamf
Dell Technologies
Hewlett Packard Enterprise

All partners and distributors

Start with an assessment, not a contract

Two weeks, a fixed fee, and a written position on your environment. If we are not the right fit, you still keep the report.